Water Services

All residential and commercial customers are billed monthly and generally mailed the first week of each month. Bills are computed based on actual usage—it is our policy not to estimate a bill unless a meter is shown to be faulty and has stopped working. Every attempt is made to read meters on or about the same day of the month in order to provide for a consistent number of days’ usage on each invoice. To ensure accuracy, all meters are read with a handheld computer.

A disconnect notice will be sent for any account showing a past-due balance equal to or greater than $20.00 at the end of the month. A reconnection fee will be charged to all customers who have their meters disconnected for non-payment.To restore services, those same customers will be subject to paying a security deposit.

Water and Sewer services are charged on a rate per 1,000 gallons of usage. The rates are as follows:

Water: $8.58 per 1000 gallons

Sewer: $8.54 per 1000 gallons

For more information, contact the Public Works Department at 540-261-1444.